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If there is insufficient information provided, we will be unable to provide accurate and reliable services. Physician offices and clinics are only able to respond to electronic communications based on the information provided by you, the patient. If you think you are experiencing a medical or psychiatric emergency, call 911 or your doctor immediately. Accordingly, emergency situations requiring immediate attention should not be submitted electronically.

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Response to Electronic Communication –As your Provider we make our best effort to provide a timely response to electronic inquiries but you should allow at least two (2) business days for a response. We reserve the right to revoke access at any time for any reason. This Terms & Conditions statement outlines our practices and our sensitivity to your right to privacy.

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We think it is important for you to know how we handle information we communicate via the Internet. Edward-Elmhurst Health, DuPage Medical Group and certain independent 'Connect' physicians (collectively the 'Providers'), jointly provide M圜hart, a secure online environment for patients to access their electronic medical record and share health information.